Shipping policy
Shipping Policy
Last updated: August 12, 2026
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time We ship internationally from our suppliers. Estimated delivery times:
- India: 10–20 business days
- International: 15–30 business days
Delivery times may vary due to customs clearance, courier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We may offer free shipping on orders above a certain amount — check our store for current promotions.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website.
Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer. CrusOva is not responsible for delays due to customs.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier.
Contact Us For shipping queries, reach out to us at:
- Email: hafeezsujan@gmail.com
- Website: crusova.myshopify.com